FAQ
1. Are BECO products eco-friendly?
Yes. BECO products are made using sustainable, plant-based, or biodegradable materials wherever possible to help reduce environmental impact.
2. Are your products safe for everyday use?
Absolutely. Our products are designed for daily household use and are formulated to be effective while being gentle on your home and the environment. Please follow the usage instructions on each product.
3. Do you use harsh chemicals?
No. Many of our products are free from harsh chemicals such as phosphates, parabens, bleach, and optical brighteners. Product ingredients may vary, so please refer to the product label for details.
4. Are your cleaning products safe for children and pets?
Our products are formulated for household use. However, we recommend storing them out of reach of children and pets and using them as directed.
5. How long does shipping take?
Orders are usually processed within 1–3 business days and delivered within 3–7 business days, depending on your location.
6. Do you offer free shipping?
Yes. Free shipping may be available on eligible orders. The applicable minimum order value will be displayed during checkout.
7. Can I return a product?
Yes. If you receive a damaged, defective, or incorrect product, you can request a return or replacement as per our Return & Refund Policy.
8. How can I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS to monitor your delivery status.
9. What payment methods do you accept?
We accept:
- UPI
- Credit & Debit Cards
- Net Banking
- Wallets
- Cash on Delivery (where available)
10. How can I contact customer support?
You can reach us through our Contact Us page or email us at support@beco.com. Our team will be happy to assist you.
11. Are your bamboo products biodegradable?
Yes. Our bamboo-based products, such as tissues, kitchen towels, and toothbrush handles, are made from natural bamboo and are designed to be an eco-friendly alternative to conventional products.
12. Can I cancel my order?
Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation may not be possible.
13. Do you offer bulk or wholesale orders?
Yes. We welcome bulk and wholesale inquiries. Please contact our sales team through the Contact Us page for more information.
14. How should I store BECO products?
Store products in a cool, dry place away from direct sunlight. Always keep containers tightly closed after use.
15. Why choose BECO?
BECO combines effective performance with sustainable innovation. Our mission is to provide eco-friendly home and personal care essentials that help you care for your family while reducing your environmental footprint.