Shipping Policy

At BECO, we're committed to delivering your orders safely and on time. Please review our shipping policy below for information about order processing, delivery timelines, and shipping charges.

Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During peak seasons or promotional sales, processing times may take slightly longer.

Delivery Timeline

Estimated delivery time depends on your location:

  • Metro Cities: 2–4 Business Days
  • Tier 2 & Tier 3 Cities: 3–6 Business Days
  • Remote Areas: 5–8 Business Days

Please note that delivery timelines are estimates and may vary due to courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on orders above ₹499.
  • A flat shipping fee of ₹49 will be charged on orders below ₹499.

Shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number and courier details. You can use this information to track your shipment in real time.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address or unavailability of the recipient, the package may be returned to us.

Delayed Deliveries

While we strive to deliver all orders on time, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier partner delays
  • Incorrect shipping information provided by the customer

We appreciate your patience in such situations.

Incorrect Shipping Address

Please ensure your shipping address and contact details are accurate before placing your order. BECO is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact our customer support within 48 hours of delivery.

📧 support@becoindia.com
📞 +91 98765 43210

Please include:

  • Your Order ID
  • Photos of the package and product
  • A brief description of the issue

Our team will review your request and provide a suitable resolution as quickly as possible.

International Shipping

Currently, BECO ships only within India. International shipping services may be introduced in the future.

Contact Us

If you have any questions about shipping or your order, please contact us:

BECO Customer Support
📧 support@becoindia.com
📞 +91 98765 43210